We're Here to Help
Support Center
Get help with SafetyKit. Our support team is available 24/7 to assist you with any questions or issues.
Common Issues
How do I cancel my subscription?
Go to your device Settings → [Your Name] → Subscriptions (iOS) or Google Play → Subscriptions (Android), find SafetyKit, and tap Cancel.
The AI assistant isn't responding
Check your internet connection. If the issue persists, try closing and reopening the app. Contact us if the problem continues.
How do I report a bug?
Email us at support@safetykit.app with details about the issue, including your device type, OS version, and steps to reproduce the problem.
Can I get a refund?
Refunds are handled by Apple or Google. Request a refund through your App Store or Google Play purchase history.