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Support Center

Find self-service guidance or contact our support team for help with SafetyKit.

AI Assistant

Get educational guidance from the AI safety assistant within the app

Email Support

Send us a detailed message and our support team will follow up

Help Center

Browse reviewed parent courses and practical troubleshooting guides

FAQ

Find answers to the most common questions about SafetyKit

Common Issues

How do I cancel my subscription?

Go to your device Settings → [Your Name] → Subscriptions (iOS) or Google Play → Subscriptions (Android), find SafetyKit, and tap Cancel.

The AI assistant isn't responding

Check your internet connection. If the issue persists, try closing and reopening the app. Contact us if the problem continues.

How do I report a bug?

Email us at support@safetykit.app with details about the issue, including your device type, OS version, and steps to reproduce the problem.

Can I get a refund?

Refunds are handled by Apple or Google. Request a refund through your App Store or Google Play purchase history.

Still Need Help?

Our support team is here for you

Email: support@safetykit.app

Response Time: Typically within 1–2 business days

Company: People in Tech LLC